We have a full money back guarantee on any item you purchase.

Should you not be satisifed with the fit, feel or style of any garment you purchase from us, we will refund or exhange the full value of the garments. You cannot be more reasonable than that!

The cost of return postage back to BIG GUY is the responsibilty of the customer*.

Of course we would expect the garments have not been worn or damaged in any way and that they be returned with all the tags that they were delivered with.

*Where BIG GUY has made an error on your order (as sometimes can happen...we are only human,...some of us even look human !) or the goods are damaged in transit Full details on our returns policy can be found here.(dont worry this has not happenned yet) we will also pick up the return freight charges.

If your interested you can even track your consignment with our freight provider www.aae.com.au (just ask us for the con note)

A return form will be found inside your delivery package, fill this out and then.... Simply return the goods with all the Labels and Tags in place to

BIG GUY P.O BOX 44 Inglewood W.A. 6932.

We will bend over backwards to make sure you finally are happy with your order. Pick up the telephone and talk to us directly on 1800 810 702.